What is a Food Service Manager and What Do They Do?

A Food Service Manager is a professional who is responsible for overseeing the day-to-day operations of a restaurant or any other food service business. They are in charge of making sure that all aspects of the business, from staffing to customer service, run smoothly and efficiently. Food Service Managers are often the face of the business, and must be knowledgeable about both the kitchen and front-of-house operations.

To become a Food Service Manager, individuals must typically have at least a high school diploma, as well as some experience in the food service industry. It is often helpful to have a college degree in a related field, such as culinary arts or hospitality management. Many employers also look for candidates with certification, such as the ServSafe certification, which demonstrates knowledge of food safety. Those looking to become a Food Service Manager should expect to spend several months in an entry-level position to gain experience in the food service environment.

The primary responsibility of a Food Service Manager is to ensure that the restaurant or other food service business runs smoothly and efficiently on a daily basis. This may include tasks such as scheduling employees, managing finances and ordering supplies. The manager must also be knowledgeable of various food safety regulations and standards and ensure that these are properly adhered to. In addition, they are also responsible for maintaining high standards of customer service, as well as creating innovative menus and promotional initiatives.

Food Service Managers are also responsible for hiring, training, and supervising staff. This includes determining staffing needs, recruiting and interviewing potential employees, and providing ongoing training and feedback. They must also ensure that employees are following proper health and safety standards.

Overall, a Food Service Manager works to ensure that the restaurant or other food service business runs effectively and efficiently on a daily basis. They must be knowledgeable of food safety regulations and standards, as well as customer service practices. They must also be able to hire, train and supervise staff, manage financial budgets, and create unique menus and promotional initiatives. With the right combination of education, qualifications, experience and skill, Food Service Managers can have a successful career in the food service industry.